Home > FAQ

What are your business hours?
We are in our office every Monday through Friday 9am-5pm.

How do I qualify for volume discounting?
Each manufacturer has different pricing tiers which we pass along to you. To find out specific volume discounting tiers for your order click the "volume discounting" button on any given product.

How do I cancel my order?
If you wish to cancel your order, contact your Account Manager or the Customer Service Department during normal business hours. The order may be cancelled without penalty unless the product has already shipped.

What methods of payment does YUNJING Wholesale accept?
Paypal, Visa, payoneer, Discover, TT are accepted. Please note an order paid with a personal check will be held until all funds are available resulting in an order processing delay of up to 1-2-weeks.

How do I get my tracking information?
We work hard to keep you informed. As soon as your product ships from our china warehouse, we forward the shipping information to your email or to your preferred contact.

How fast can YUNJING Wholesale deliver my order?
Provided all product ordered is in stock, orders typically ship within 5 to 7 business days, and shipping time based on order quantities, For more immediate delivery needs, please contact an Account Manager to confirm product availability and shipping method options.

Where do you ship from?
Our warehouses in China Huizhou City, normally the ship port at Shenzhen, NingBo, ShangHai.

Will YUNJING Wholesale release any of my information without my explicit permission?
Never! Customer information provided is used solely by YUNJING Wholesale to serve you in the best and most efficient manner possible. Your security is important to us and we do not give any of your information to anyone.

Huizhou Yunjing Technology Co., Ltd

Contact: Shirley

Co-Founder

Mobile /Wechat：+ 0086 18003059030

Whatsapp：+ 0086 18003059030

Skype：Shirley@yunjingwholesale.com

Email: Shirley@yunjingwholesale.com

Website: https://www.yunjingwholesale.com/

Add：Chenjiang Avenue, Zhongkai High-tech Zone, Huicheng District, Huizhou City